Nam's Taxi Service

[Welder]

14 hours ago, simon6666 said:

If you were to provide evidence of the acceptance email from Welder (address/personal details redacted of course), your case would be made.

As it stands, to observers, it's a he-said/she-said.

Have you seen the evidence yourself? If you haven't, pretty nasty to take a 'customer is always wrong' attitude and start name-calling in the manner done here - especially on the word of any Thai being asked to admit an error might have been their own.

My two satang.

He can not do that because it does not exist.

13 hours ago, kansuwan said:

Copies of Welder's e-mails?

I did a search and took a screenshot of all correspondence between myself and Nams taxi service. I can only describe it as a so-called one-way communication with no response, real or alleged regardless of what Encora claims

[Welder]

Here is copies of the emails I sent.

[Welder]

I also have screenshots between the PM´s between myself and Encora but I am not sure if it is ok to show them.

 

I find it a bit strange that even if I have not done anything wrong, Encora felt that he was forced to ride out in defense of Nam. He also felt compelled to take credit from an innocent member who only asked if something similar had happened to others.

 

By this I leave the thread

[Jebb]

6 minutes ago, Welder said:

I also have screenshots between the PM´s between myself and Encora but I am not sure if it is ok to show them.

 

I find it a bit strange that even if I have not done anything wrong, Encora felt that he was forced to ride out in defense of Nam. He also felt compelled to take credit from an innocent member who only asked if something similar had happened to others.

 

By this I leave the thread

And I think we should leave it at that.

[Encora]

58 minutes ago, Jebb said:

And I think we should leave it at that.

Jebb, with all due respect, can I add this:

I blew it!  I WAS WRONG!

I offer my sincere apologies to BM Welder.
I was out of line, both accusing him of deliberately sabotaging this matter as well as using rude and abusive language. I feel very embarrassed, I don't usually get abusive...

I don't know what came over me yesterday, I read a whole lot of copies of messages that Nam sent me, but it the heat of the moment, I misread them.

This morning I went to see Nam to check the actual email traffic on her computer. It transpires that it was a combination of email glitsch and human error:

Nam received his emails and she did respond to them, agreeing to pick him up, and to send him details of his driver and meeting place, including her and her drivers phone numbers. 
But the emails (altogether at least five or so) never arrived, for reasons I do not understand, they were definitely sent to the right email address.

The human error came in when Nam received his second email, enquiring about her lack of response, and misread it as a confirmation email. Straight error, nothing deliberate, because she confirmed it in her diary, and sent the driver, which in the end cost her and the driver money. The most likely explanation is tiredness, she has been dealing with a record number of bookings this month, but that is not an excuse. She apologised for misreading his second email and interpreting it as his confirmation.

My own inappropriate reaction has stunned me, I have no real explanation, I usually have a habit never to reply in anger, but leave things to the next day. That would have been better, since he had already arrived here and my offer to him to try and find out why he didn't receive her reply was just to tidy things up.
I have concluded that maybe i am not the right person anymore to do this trouble shooting job and will from now on stop doing that.

Once again, sincere apologies to BM Welder and anyone else I may have offended by my outburst.

Over and out.

[Jebb]

Fair enough case closed 

[CampariO]

Then in my case I don't receive any emails from Nam as well?

Sent an email asking about my receipt on 28th November, 21:27h Thai time, didn't get an answer.

Sent an email asking if my Emails are going through 23rd December (yesterday), 19:25h Thai time, didn't get an answer (though didn't expect an answer so early on Xmas).

Nothing in my spam folder and my Gmail storage is almost free.

[Arnie85]

I could see Welder was in the right by the second email.  I’ve watched too much People’s Court. 

[pattayaplayer]

5 hours ago, Encora said:

Jebb, with all due respect, can I add this:

I blew it!  I WAS WRONG!

I offer my sincere apologies to BM Welder.
I was out of line, both accusing him of deliberately sabotaging this matter as well as using rude and abusive language. I feel very embarrassed, I don't usually get abusive...

I don't know what came over me yesterday, I read a whole lot of copies of messages that Nam sent me, but it the heat of the moment, I misread them.

This morning I went to see Nam to check the actual email traffic on her computer. It transpires that it was a combination of email glitsch and human error:

Nam received his emails and she did respond to them, agreeing to pick him up, and to send him details of his driver and meeting place, including her and her drivers phone numbers. 
But the emails (altogether at least five or so) never arrived, for reasons I do not understand, they were definitely sent to the right email address.

The human error came in when Nam received his second email, enquiring about her lack of response, and misread it as a confirmation email. Straight error, nothing deliberate, because she confirmed it in her diary, and sent the driver, which in the end cost her and the driver money. The most likely explanation is tiredness, she has been dealing with a record number of bookings this month, but that is not an excuse. She apologised for misreading his second email and interpreting it as his confirmation.

My own inappropriate reaction has stunned me, I have no real explanation, I usually have a habit never to reply in anger, but leave things to the next day. That would have been better, since he had already arrived here and my offer to him to try and find out why he didn't receive her reply was just to tidy things up.
I have concluded that maybe i am not the right person anymore to do this trouble shooting job and will from now on stop doing that.

Once again, sincere apologies to BM Welder and anyone else I may have offended by my outburst.

Over and out.

I suggest you relax and take a short break before continuing your trouble shooting on this thread.  I follow this thread and I’m a regular Nam customer on my visits to Pattaya.   My service has been flawless.  I have read your great assistance to BMs and to Nam, very helpful to both.  I encourage you to continue that help.  We all make mistakes and you’ve shown great integrity in admitting this one error online and in detail.  The positive contributions you’ve made far outweigh one error.  I hope you’ll continue.  Merry Christmas!

[Harry Brown]

13 minutes ago, pattayaplayer said:

I suggest you relax and take a short break before continuing your trouble shooting on this thread.  I follow this thread and I’m a regular Nam customer on my visits to Pattaya.   My service has been flawless.  I have read your great assistance to BMs and to Nam, very helpful to both.  I encourage you to continue that help.  We all make mistakes and you’ve shown great integrity in admitting this one error online and in detail.  The positive contributions you’ve made far outweigh one error.  I hope you’ll continue.  Merry Christmas!

What he said.

[Drew57]

14 hours ago, Jebb said:

Fair enough case closed 

And a very Merry Christmas to all BMs and a Safe 2024. 

[Thomaz73]

19 hours ago, pattayaplayer said:

I suggest you relax and take a short break before continuing your trouble shooting on this thread.  I follow this thread and I’m a regular Nam customer on my visits to Pattaya.   My service has been flawless.  I have read your great assistance to BMs and to Nam, very helpful to both.  I encourage you to continue that help.  We all make mistakes and you’ve shown great integrity in admitting this one error online and in detail.  The positive contributions you’ve made far outweigh one error.  I hope you’ll continue.  Merry Christmas!

Exactly this ☝️

[Krane]

I plan to use Nam's from BKK airport (after arrival from Chiang Mai) to Sukhumvit area and on our last (sad) day from Sukhumvit back to BKK airport.

[Downandup]

2 hours ago, Krane said:

I plan to use Nam's from BKK airport (after arrival from Chiang Mai) to Sukhumvit area and on our last (sad) day from Sukhumvit back to BKK airport.

Best to check https://www.namstaxiladydrivers.com/services and send an email to check.  I thought that Nams had stopped driving people from the airport into Bangkok but it may be possible with a large sedan, the price is 1000THB which is a lot.

Edited December 25, 2023 by Downandup

[Harry Brown]

35 minutes ago, Downandup said:

Best to check https://www.namstaxiladydrivers.com/services and send an email to check.  I thought that Nams had stopped driving people from the airport into Bangkok but it may be possible with a large sedan, the price is 1000THB which is a lot.

I would've thought 1000thb was pretty good.

[momo5]

52 minutes ago, Harry Brown said:

I would've thought 1000thb was pretty good.

From the airport into Bangkok, presumably lower Sukhumvit?   
 

500baht is the off-the-meter rate; less with meter, traffic not withstanding; I’m sure it’s more if going to/across the river.

[Baxidar ba]

I've been using Nam for years & usually get a pretty quick response / conformation.

I msg'd her in line (as I always do) & my msg's are still unread, does anyone know if Nam has changed her line ID? 

[mark joseph123]

42 minutes ago, Baxidar ba said:

I've been using Nam for years & usually get a pretty quick response / conformation.

I msg'd her in line (as I always do) & my msg's are still unread, does anyone know if Nam has changed her line ID? 

i have been in contact with a women called chanya on what’s app she has been replying

[ctp2018]

1 hour ago, Baxidar ba said:

I msg'd her in line (as I always do) & my msg's are still unread, does anyone know if Nam has changed her line ID? 

Could you possibly send me a PM with her line ID? I didn’t see it on her website, and I assume she does not want it globally shared.

[Krane]

9 hours ago, Downandup said:

Best to check https://www.namstaxiladydrivers.com/services and send an email to check.  I thought that Nams had stopped driving people from the airport into Bangkok but it may be possible with a large sedan, the price is 1000THB which is a lot.

I checked their site yesterday and they listed SUV from BKK to Sukhumvit.  But I agree it's always good to ask them few days before. We have 4 guys with luggage so a larger vehicle is needed.

[vivid2]

5 hours ago, Baxidar ba said:

I've been using Nam for years & usually get a pretty quick response / conformation.

I msg'd her in line (as I always do) & my msg's are still unread, does anyone know if Nam has changed her line ID? 

I’m pretty sure I read that in order to reduce mistakes and streamline her responses she is asking everyone to use her email only to standardize her data points.
It’s easier to make a mistake when some communications are on Line, some are via email, some are by text, and some are voice calls.  Having one form of input instead of four will surely be a huge step in making her great service even greater.

https://www.namstaxiladydrivers.com

Edited December 25, 2023 by vivid2

[forcebwithu]

6 hours ago, ctp2018 said:

Could you possibly send me a PM with her line ID? I didn’t see it on her website, and I assume she does not want it globally shared.

 

3 hours ago, vivid2 said:

I’m pretty sure I read that in order to reduce mistakes and streamline her responses she is asking everyone to use her email only to standardize her data points.
It’s easier to make a mistake when some communications are on Line, some are via email, some are by text, and some are voice calls.  Having one form of input instead of four will surely be a huge step in making her great service even greater.

https://www.namstaxiladydrivers.com

That is correct. Here's the post I remember from earlier explaining why methods other than email can add another possible failure point in the booking process.

 

[Baxidar ba]

My line msg went unread so I sent an email & got an answer with confirmation in a couple of hours (sedan s 1000baht).

[FiveHole]

19 hours ago, Krane said:

I checked their site yesterday and they listed SUV from BKK to Sukhumvit.  But I agree it's always good to ask them few days before. We have 4 guys with luggage so a larger vehicle is needed.

Four guys with bags, 1000 baht I find acceptable. As a solo rider I’d find another option. Btw, I’m a big fan of Nam’s. 

[Drew57]

Like to know once I arrive in Pattaya following week be good to travel to market, Would 1 of Nams ladies be able to drive from Patts to Chatuchak Market ?