Pattaya2u - a review

[filipef]

I have read good and bad about Pataya2U computer repair shop, so this is my review, with no comments, just as objective as i can be.

In February, one of my laptop hinges (the left one) broke, so i went there to repair. It took a couple of hours and i paid 1200 THB.

2 days ago, the right hinge was almost breaking too, so yesterday morming i went to Pattaya2U again. When i got in, a lady saluted me and i showed the hinge almost breaking. She says "we can do", and i reply "yes, i know, some time ago i was here to fix the other one". The owner (?), in the back, was listening, and asked "when was it?", and i said "i cant remember, maybe 3 oy 4 weeks ago". "If it was 2-3 weeks, we will do it for free, as you were here to fix the other one", he said, "but, if it was more than 2 months ago, you have to pay". I replied "i cant remeber exactly when it was, but i am sure it less than 2 months ago".

"ok, come back at 6 pm".

At 4 pm, i was back and a different guy gave me the laptop. The hinge was ok, but i decided to turn it on. Well, the right corner ate the bottom of the screen was different from the rest, like some light was getting in. I called the guy and pointed the screen. "Look! What´s that?". He starts...."well, i think it was already like this, ....something not working good before...."

I did not need to say anything, because the boss/manager/owner was, once again, listening and approached the table, looked at the screen, touched, pressed,....and said "i am sorry, you have to come back again tomorrow, i have to order the (... i did not understand the word...) from Bangkok. But you will not pay anything. I am sorry, sir".

So, i went home and today i went back to the shop. Everything is working good. Did not pay anything.

End of the story (i hope)

[Arnie85]

Well that was a rollercoaster of emotions. 

[bck]

just like you, after reading so many glowing reviews went there as i had a problem with a screen,

Do note i am very computer savvy, but when it comes to fixing, even though i know what needs to be done, i have never done it and do not want to test it.

Anyhow, cut the story short, they first attempted to rip me off for a cheaper type of screen, when i brought it up, they first said they will exchange it, but to come back, then said same type of screen is not made any more

When i asked to write it down and sign, all over sudden they were ready to fully refund, total damage 5000 baht

Nice of them to refund, only thing is,  problem was a loose cable connection, 20 baht and less than 10 min to get it done.