Hard drive crashed. Any recommendations for good shop to take it for recovery?

[cutter]

Hi guys,

 

My hard drive has crashed and I need to take it in to for recovery. I believe that they will have to physically open the hard drive as it is making a strange sound also.

 

I assume that I will take it in to TukCom but can anybody recommend any shop specifically to take it to?

 

thanks,

 

Cris

[fundudewithatude]

 Is the data that important and do you need it now? You could ship it to a data recovery center and then download the data once it is recovered. It depends on how much damage was done on how they recover the data. So for some cases I doubt that they can do anything at Tucom and would have to send it away.

[WalkingSt]

Data recovery from a HDD with a mechanical failure is a highly skilled job and opening a HDD should only be done is a clean-air environment, I doubt anyone at Tukcom has either the knowhow or skills to perform such a task and I certainly would not trust them to attempt it.

 

Without the correct knowledge they are most likely to attempt a software recovery, however as you have indicated the problem likely mechanical, each time the HDD is powered up, it is potentially destroying more data(in cases such as a read-head crash), so running data recovery software on the HDD for any prolonged length of time could render the drive fully un-recoverable.

(Note: professional data recovery companies clone the original drive under clean-air/ lab conditions, before recovering your data from the cloned copy).

[southsidebruce]

Data recovery from a HDD with a mechanical failure is a highly skilled job and opening a HDD should only be done is a clean-air environment, I doubt anyone at Tukcom has either the knowhow or skills to perform such a task and I certainly would not trust them to attempt it.

 

Without the correct knowledge they are most likely to attempt a software recovery, however as you have indicated the problem likely mechanical, each time the HDD is powered up, it is potentially destroying more data(in cases such as a read-head crash), so running data recovery software on the HDD for any prolonged length of time could render the drive fully un-recoverable.

(Note: professional data recovery companies clone the original drive under clean-air/ lab conditions, before recovering your data from the cloned copy).

clean-air environment <=> TukCom in Pattaya, Thailand ...  yeah, right... agree - doubtful that data on the drive can be recovered, unless the problem is caused by a cable/connector malfunction or something similar...

[cutter]

Thanks guys, I already took it to someone here and they unsucessfully attempted a software recovery. I didn't realise the conditions that were required to open a hard drive.

 

Based on your recommendations, I have found a proper data recovery service in Thailand I will drop it off at:

 

http://www.datarecoverythai.com/

 

Will let you know how it goes.

 

Thanks again.

[rainman333]

next time, try using "Stellar Phoenix Windows Data Recovery" software before taking it into the shop (this is assuming you have another comp to plug the hd into)