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Tell You The Details Of Service Management Software


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A Field Service Management Software, allows you to have a mobile process that can consolidate the entire database of such employees. This includes dispatching and scheduling to a particular site as well as ensuring that customer service is not compromised. Every work order involves dealing with manual notes, product or product part data, billing details and many other things. Field service automation helps you format this information, as well as transfer, consolidate and get quick results for decision-making and troubleshooting. Besides, it also helps you to track various aspects of your work processes such as wireless communication, client rapport, past data view and on-field administration.

For companies dealing in installation of equipments and systems, field service management works wonders, as their on-field demands include repair-and-maintenance services. A lot can go wrong with a tight schedule for field agents. With field service software, you can avert present moment crisis. All you need is field service software that is prompt and has a user interface that suits your company. Fulfilling these requirements, iKode Service Management Software constantly evolving technology provides the perfect field Service Management Software for your company. Completely automated, this software streamlines workflow and day-to-day processes. Different types of service management solutions, recommended in the industry, are built into this software.

As a result, your company can automate day-to-day processes and also look at long-term growth by increasing the output effectively. Compared to other available field service management software available, iKode provides deeper analyses of your company sales, management and service, thus giving you a view of your organization as a whole rather than in segregated divisions.

Its features include:

- Easy to use

- 100% web-based

- Cross-browser

- Cross-OS

- Customer self-service system

- Email synchronization

- Smart assignment logic

- Elaborate reports

- Flexible customization

- FAQ section / knowledgebase

- Ticket tracker

- History/logger

It also has the facility to apply contract templates and implement automatic contract renewals. iKode's software can work to support both single-site and multi-site operations and it restructures the system to reduce inventory levels. Its unified and modular approach, is up to date with the servicing industry and helps you conserve your current investments, decrease your cost to company and trace your growth.

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