I started a prior thread about a computer problem that I thought involved using the wrong adapter in LOS. I thought the problem had been solved until I once again started getting "plugged in, not charging" on my power indicator. I ran a Google search by typing in "Dell computers, plugged in, not charging." The results show this has been a pervasive problem with Dells for quite a while now, and that Dell is claiming the problem is not covered by warranty if you've owned your computer for more than 90 days.I've owned mine for about 7 months. So I am in LOS, and soon will have to start using the internet shops again. I will probably have to buy a new laptop when I get back to the US. This time I'm going with Toshiba. I owned 2 Toshiba laptops in the past and never had this type of problem. For those of you coming to LOS with your Dells, be aware that you may have this problem.

once u go mac u never go back!!!!

once u go mac u never go back!!!!

 

I second that.

 

Al.

I just got back and i didn't have any problems with my Dell laptop. i used it all over thailand in bangkok, pattaya, issan, and vietnam, lao. But i had problems with electric shavers.

I started a prior thread about a computer problem that I thought involved using the wrong adapter in LOS. I thought the problem had been solved until I once again started getting "plugged in, not charging" on my power indicator. I ran a Google search by typing in "Dell computers, plugged in, not charging." The results show this has been a pervasive problem with Dells for quite a while now, and that Dell is claiming the problem is not covered by warranty if you've owned your computer for more than 90 days.I've owned mine for about 7 months. So I am in LOS, and soon will have to start using the internet shops again. I will probably have to buy a new laptop when I get back to the US. This time I'm going with Toshiba. I owned 2 Toshiba laptops in the past and never had this type of problem. For those of you coming to LOS with your Dells, be aware that you may have this problem.

 

I haven't googled this, but does it say anywhere what the actual problem is? I do not know much about consumer protection in the US, but here you have a full year on manufacturing problems. The only thing that wouldn't be covered is probably the battery. As a battery generally has certain amount of charges before it starts degrading and eventually doesn't work.

 

Just curious here, when you have used the laptop and has had it plugged in, have you kept the battery in it after it has been charged?

once u go mac u never go back!!!!

 

except if you use software designed for windows use

 

cheers for the info on the dell laptops, will use pluged in power from now on to ensure i dont fuck up the battery

 

Just curious here, when you have used the laptop and has had it plugged in, have you kept the battery in it after it has been charged?

would be interested in this too, i suppose you just take out the battery and then plug it in

Edited May 13, 201016 yr by fostraswift

would be interested in this too, i suppose you just take out the battery and then plug it in

 

If you know the battery is already charged, that is the way to go. Otherwise just take it out after it has charged, no need to turn it of the remove the battery. At least not on my HP. Trun it over remove, just make sure the power cable doesn't get unplugged in the process.

If you know the battery is already charged, that is the way to go. Otherwise just take it out after it has charged, no need to turn it of the remove the battery. At least not on my HP. Trun it over remove, just make sure the power cable doesn't get unplugged in the process.

 

thanks...

My whole company uses Dell globally and the laptops have proven themselves time and again in the office and out in the field, not hurd of the power issues you have noted but any rpblems we have had with the IT equipment Dell usually comes out the next day and fixes it under their extended warrant program.

Edited May 13, 201016 yr by stevxpl

Very common with the XPS series, After about 7 - 9 months the battery just dies and Dell won't replace it. Something to do with the motherboard sending out the wrong voltage from memory? I just use it as a desktop replacement so not a huge issue for me but I agree to avoid Dell! Not sure if they fixed the problem in the later versions of it though..

My dell is 2 years old , i'm on every day in patts and never had a problem.

Had mine for 2 1/2 years. Used in LOS everyday, and had no issues. Thanks for the warning though.

Have the same problem with me Dell XPS M1530, noticed the problem just after the one year warranty mark!

i have a dell

 

did the same thing googled the problem

 

" dont buy dell"

 

was pretty much the consensus, however i bought a new power supply from maplin if i remember

Mac or a Toshiba. I've used Mac laptops at work and got a Tosh Satellite (my 2nd) that I've had for the last 5 years and never had trouble with it. If it goes kaput, it'll be a Tosh I'll be replacing it with.

Thanks for the feedback. As to questions, it appears that this is not a battery problem but some inherent product defect. The comments I read on the the forums complaining about this problem were quite clear on that point: replacing the battery did not solve the problem. It appears Dell was telling its customers they had to replace the motherboard, which only had a 90 day warranty and was not covered for the customary one year. I'll check this out when I get back to the US. At least the good news for now is that the computer will run without the battery as long as it is plugged in. Hopefully, the extension chord does not give out.

That's sad if they can do it like that and only give 90 days on the mobo, around here it is 1 year and that is not something they can get away from unless they can prove you have done something you shouldn't have.

I have Dell laptops (and Toshiba and Acer ...). The motherboard is covered to the same extend as the whole computer (except battery. How long depends on the warranty, which may vary depending which country you bought it, if it is personal or business, or if you bought extended warranty.

 

I get that plugged-in, but not charging on the Dells with old batteries. Unplug the power cord, plug it back in and it works again. Becomes more frequent as the battery is near its end life. Problem goes away once the battery is replaced.

 

Note that the battery life vary greatly depending on the usage pattern: If you don't use the battery often, the battery is not likely to make it past the first year. If you use the battery often AND let the battery run down way low frequently, the battery will last as long as two years.

 

This has been my observation for any brand of laptop.

 

I get that plugged-in, but not charging on the Dells with old batteries. Unplug the power cord, plug it back in and it works again. Becomes more frequent as the battery is near its end life. Problem goes away once the battery is replaced.

 

 

The crazy thing is that the battery has recharged to 100% twice since I first noticed the problem. It goes down some and will not recharge, then it does recharge. Right now it is at 100% after not being fully recharged for two days. As for the battery itself, I ran a check and everything was fine. If there was a battery problem, it would show up in the diagnostics.