Hi chaps just wondering if anyone else has had their SCB mobile banking app preventing access while been back in UK for several months??

Was working up until few months ago while I’m here in UK…then stopped…Jst wondering if it’s same as most of the Thai banks there clamping down on farang bank accounts??

TIA.

 

The banks are clamping down on unverified accounts. Meaning that some accounts are getting flagged and locked until the account holder comes in to verify they are legit.

 

58 minutes ago, stickyfingers said:

Hi chaps just wondering if anyone else has had their SCB mobile banking app preventing access while been back in UK for several months??

Was working up until few months ago while I’m here in UK…then stopped…Jst wondering if it’s same as most of the Thai banks there clamping down on farang bank accounts??

TIA.

 

Try a VPN 

26 minutes ago, dayo202 said:

Try a VPN 

Have to turn off VPN for SCB app as tried that one…plus turn off WiFi…think it’s prob as my Thai AIS eSIM has expired maybe…anyway will do battle with them wen back in Thai in Dec…no doubt passport and SIM card verification needed for them??

 @stickyfingers   , I did a transfer just yesterday on my mobile from UK , SCB  account , i use it regularly and no problems  , Everything works ok on app  , 

54 minutes ago, worldpunter said:

 @stickyfingers   , I did a transfer just yesterday on my mobile from UK , SCB  account , i use it regularly and no problems  , Everything works ok on app  , 

Mine did for a while too but maybe it’s the Thai eSIM that’s expired on my phone.

Had a standard email reply from SCB but they can’t do anything via email so I’ll have to visit the SCB branch when I’m back there soon to sort it out…prob get another eSIM receipt to show.

5 hours ago, stickyfingers said:

Mine did for a while too but maybe it’s the Thai eSIM that’s expired on my phone.

Had a standard email reply from SCB but they can’t do anything via email so I’ll have to visit the SCB branch when I’m back there soon to sort it out…prob get another eSIM receipt to show.

It's definitely the eSIM. Thai banking apps won't work without a working SIM/phone number.

10 minutes ago, Ohyesuare said:

It's definitely the eSIM. Thai banking apps won't work without a working SIM/phone number.

Mine works on a long standing UK sim I have had for years but not registered with SCB bank  , 

Earlier this year I got a new mobile and I put both English and Thai Sims into the new smartphone.  A little later I tried to access the SCB app via my thai sim.  I couldn't access the account.  The app was asking me for my SCB account number and my passport,  The app accepted both but wouldnt let me go any further because it said the bank didnt have a photo of me.  Thats strange because SCB have photo copied my passport.  So I phoned SCB helpdesk from England and told them the problem.  The person I spoke to was very helpful and said they would do something to stop the app from needing a photo off me for 24 hours.  So I tried again and still failed to access my account.

 

So I will be in Pattaya later this month and will call into a branch of SCB with my passport and sort it out