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Planes, Trains, and Automobiles.


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Posted

Chicago, Taiwan, Bangkok.

I flew EVA Air, BC, 777ER

The soft product was exceptional as always. A bit of a hick-up at check in. With my retirement Visa expiring soon, they wanted proof of onward travel. I had purchased a throw away just in case. After review by the agent and a supervisor, I was good to board.

ORD has always been a hole on the planet. Terminal 5 has always been worse then the domestic terminal with poor quality toilets, and only one real lounge that was always over crowded with nothing more then snacks and beverages.  

That has changed. Several lounges now for Qatar, Delta, Swissport, and a brand new LOT Business Class lounge. Top quality food, beverage, hot food and an actual bartender. Airside with a view overlooking the Runway.

Onboard, the staff were polite and responsive, they made an effort to use my family name every time they came to my seat. Meal service is single tray with the meal out 30 minutes after take off. And 2 hours before landing. They didn't put out a snack and beverages tray. And on request, there were no snacks available, which was odd. No noodle cups, which was also odd.

The reverse Herringbone seats are very tired. Most of the cushion is gone out of the foam. On the first flight the motors really struggled to get from recline to upright.

Arrived at BKK on time. I prebooked fast track and cart. We ended up at the gate closest to the fast track lane. Oops. It took about 45 seconds to get from the gate to immigration. 555. No line at immigration. Straight through to the bag belt. The fast track agent asked for my bag tags. Not sure how that would help. She wasn't going to check every tag. Anyway I point out my bag, she can't lift it off the belt. 555. Good effort though. Always a relief to see my dear departed bags show up at the destination.

I zip down to door 3. Or something similar to zipping after sitting for 30 hours. I had booked Nam's. I like the new system with a staffer inside, and the driver pulling up outside. Fast and easy.

Pulled up to Amber, I was convinced they had me confused with a VIP. 3 doormen came down wai's all around, got my bags. Went inside, wai's from the desk staff. The manager came out wanting to take a photo with me and the staff. Checked in. The manager insisted on walking me to my room. To ensure quality she said. Got to the room. She wasn't happy. Asked me to wait in the hall. She called over the cleaners. They did something in the room,then she was happy and let me in. She told me the aircon had just been cleaned, and if anything wasn't right I should let her personally know right away.

Well, that was weird.

I grabbed a bit of sleep, then headed out.. She saw me and asked if everything was ok. I had just one minor issue. She assured me it would be resolved before I returned, and it was.

Anybody who has stayed at Amber knows cleaning times can be inconsistent. So far, the room has been cleaned before noon. But the girls are on the floor well into the evening.so, it could just be luck of the draw. We'll see.

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Posted

What happened to the train?

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