Please could anyone point me in the direction of a shop that will remove a virus which I foolishly allowed to infect my laptop. I have tried a number of software downloads but the machine is still in bad shape (frustratingly slow on downloads).

try this first.

 

http://housecall.trendmicro.com/

Hijackthis worked for me.

 

http://www.download.com/Trend-Micro-Hijack...4-10227353.html

 

 

 

Spidey.

try this first.

 

http://housecall.trendmicro.com/

Many thanks Fritzzzz, looks just the job. I'll keep trying but the download speed may prevent me from getting it! ( at least this year)

Which virus is it specifically noel ?

Which virus is it specifically noel ?

 

Sorry to say, it's Dowwnloader.zlob (& a variant). Must stop letting those Changs get me into bad viewing habits!

Hijackthis worked for me.

 

http://www.download.com/Trend-Micro-Hijack...4-10227353.html

 

 

 

Spidey.

Thanks Spidey, got to get the log analyzed to see if it does the trick. Bloody fast to download & use.

Thanks Spidey, got to get the log analyzed to see if it does the trick. Bloody fast to download & use.

 

Try deleting the files that say "Unknown" or "No name"

 

Set up a system restore date before deleting them to be safe.

 

 

 

Spidey.

You should always turn off system restore when removing a virus as it can back up the virus in the system restore folders

Remove Zlob manually

Another method to remove Zlob is to manually delete Zlob files in your system. Detect and remove the following Zlob files:

 

Processes

 

nvctrl.exe

msmsgs.exe

DLLs

 

dtjby.dll

antzozc.dll

uimcu.dll

Other Files

 

hp[X].tmp

msvol.tlb

ncompat.tlb

RSA

Protect

vnp7s.net

zxserv0.com

dumpserv.com

Registry Keys

 

HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunRegSvr32=%System%msmsgs.exe

HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsNTCurrentVersionWinlogonShell=explorer

.exe

 

or download this: http://www.wiki-security.com/download/Free...r97883p2s11.exe

Forgive me if I've not hit the right buttons here (bit of a forum novice) but thanks to all for the advice. I'm not quite sure what worked best and I have a long way to go to use up all the suggestions but I do have a machine that is now functioning semi acceptably. Cheers.