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  1. So I booked the August Suites two days ago for 13 days in April. I payed at the time for £366. However the money has been sitting in my bank account as pending. Then today Agoda got in touch to day that the booking was revoked by the hotel as they where full. Credit to Agoda they apologied and said that the hotel is offering the March hotel as an alternative. I refused this and asked for the April’s suites,however it was also full. This is were the customer service was excellent. They gave me a deal on the Nova Gold Hotel with a 15% discount. So I got a deluxe King for £333 for the 13 nights. Read some reviews on here and I more than happy. Yeah the location is 5 minute walk to 2nd road and 15 minutes to Pattaya Klang. However I am in no rush in the mornings this trip as not planning to golf every other morning from LK. Will just use the motorbike taxi or the buggy when available. Also it’s good to see another area of Pattaya as I’m normally always located in the LK area. Anyway just a quick story of being let down and then being given top customer service.
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